Troubleshoot retargeting error messages

User Guide > Rigging > Character Setup > Skeletons > Retarget animation >

Error: Skipping arm retargeting since arms are not labelled

Cause

Some of the joints in your arm joint chains are not labelled. All joints, including all those in the hands, must be labeled for a successful retarget.

See Label a skeleton’s joints and Skeleton > Joint Labelling > Add Retargeting Labels.

Solution

Each arm joint chain must have joints labelled as a Shoulder, Elbow, and Hand.

Error: Skipping leg retargeting since legs are not labelled

Cause

Some of the joints in your leg joint chains are not labelled. All joints, including all those in the feet, must be labeled for a successful retarget.

Solution

Each leg joint chain must have joints labelled as a Hip, Knee, and Foot.

Error: Skipping legs and arms since labels are not found

Cause

Some of the joints in your arm and leg joint chains are not labelled. All joints, including all those in the hands and feet, must be labeled for a successful retarget.

Solution

Each arm and leg joint chain must have joints labelled as a a Shoulder, Elbow, and Hand or a Hip, Knee, and Foot.

Error: Error finding matching corresponding joint in n chain

Where n represents a limb type such as Left Leg or Center Head.

Cause

One of the joint hierarchies (source or target) that you selected for the retarget has a different number of limbs than the other. The retarget solver can not solve between skeletons with different numbers of limbs (for example, single-headed source skeleton > two-headed target skeleton).

Solution

Make sure that the skeletons that you are performing the retarget on have the same number of limbs.

NoteIf your skeletons have an IK, FK, and/or an IK/FK skeleton, then choose just one of the types of skeletons on which to perform the retarget. For example, source FK skeleton > target FK skeleton.