No license suitable to run this version of Maya or Error setting license default

1. If you are using a hardware lock, make sure you attached the hardware lock correctly. See Installing your hardware lock for installation details.
2. Confirm that the driver for the Hardware lock device is correctly activated. Confirming hardware lock driver activation
3. If you tried to run Maya with a networked license, make sure the time and date on the client and server are correct and synchronized. If the time and date of the client differs from the server by more than a half hour, the client may not be able to get a license.
4. Review the licensing procedure to make sure you completed all the steps.
5. Do the steps in Examining a licensing log file.

Cannot find any aw*.dat files in /var/flexlm

1. Verify that the /var/flexlm directory contains the file aw*.dat.
   NoteOn Mac OS X, you can navigate to the /var/flexlm folder by selecting Go > Go To Folder in the Finder. Type in the name of the folder you want to navigate to (here, /var/flexlm). You may be required to type in your administrative password.
2. If this file doesn’t exist, you may have not done the steps required in Licensing Maya. You’ll need to reinstall licenses.

Unable to locate a license server for Maya

To check possible client problems

1. Verify that the USE_SERVER line is below the SERVER line in the client license file. For an example, see Setting up each client.

To check possible server problems

1. Verify that you have installed the proper version of the licensing software. For more details, see Verifying license server installation.
2. Stop and start the license server software as described in Additional setup for networked licenses.
3. If that does not solve the problem, do the steps in Examining a licensing log file.

(Linux) Account is not available

When attempting to set up a Linux networked license server, and after typing the following command to start flexlm:

/etc/rc.d/init.d/aw_flexlm start

You receive the following error:

Account is not available

One possible cause of this problem is that the nobody account which serves the licenses on the server has its login shell set to /sbin/nologin within the /etc/passwd file.

To correct the ‘nobody’ account problem

1. In a shell window, edit the /etc/passwd file on the server.
2. Change the entry for the “nobody” account as in the following example:

   nobody:*:99:99:Nobody:/:/sbin/nologin

   to:

   nobody:*:99:99:Nobody:/:

Alternatively, you may change the nobody account to an account that exists:

To change the nobody account to an existing account

1. Create a regular user account (for example, flexlm).
2. Log in as root.
3. Open the /etc/rc.d/init.d/aw_flexlm file
4. In SU="/bin/su nobody –c" line, change nobody to the user name (flexlm).
5. Start the flexlm license service with the /etc/rc.d/init.d/aw_flexlm start command.

No license suitable to run this version of Maya or Error setting license default

1. If you are using a hardware lock, make sure you attached the hardware lock correctly. See Installing your hardware lock for installation details.
2. Confirm that the driver for the Hardware lock device is correctly activated. Confirming hardware lock driver activation
3. If you tried to run Maya on a client or server, make sure the time and date on the client and server are correct and synchronized. If the time and date of the client differs from the server by more than a half hour, the client may not be able to get a license.
4. Review the licensing procedure to make sure you completed all the steps.
5. On the appropriate standalone computer or license server computer, make sure the parallel port or USB port is operational if you are using a hardware lock. There are no easy ways to check that the port is operational other than to plug a printer (or some other device) into the parallel port or USB connector and print something.
6. Do the steps in Examining a licensing log file.
7. Do the steps in Checking for licensing errors with FLEXlm licensing utilities (Windows).

Unable to locate a license server for Maya

To check possible client problems

1. Do one of the following:
   • Verify that the USE_SERVER line is below the SERVER line in the client license file. For an example, see Setting up each client.
   • Make sure that your client and the license server are connected via a TCP/IP network.

To check possible server problems

1. Stop and start the license server software as described in Additional setup for networked licenses.

Cannot find any aw*.dat files in C:\flexlm\

1. From My Computer or Windows Explorer, verify that the C:\FLEXLM\ directory contains the file aw.dat or aw_servername.dat.

   If this file doesn’t exist, you’ll need to redo the licensing procedure as described in Licensing Maya.

2. Do the steps in Checking that a license file is the correct file type (Windows).

No licenses found for your FLEXid flexid

• You don’t have any licensing information in the license file.
• If the licensing information originates in an e-mail or other file of a Linux computer and you transfer the file to the Windows computer, you must transfer it in ASCII mode rather than binary. Otherwise the file will contain additional control characters at line endings that the License Installer won’t recognize, and you’ll see the preceding error message.

  You can use Notepad to examine the contents of the file on the Windows computer to make sure it has no added control characters.