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Home: Autodesk Maya Online Help
Troubleshooting licensing: introduction
Troubleshooting
Issues at startup
Contacting Support Services
Customers with a valid Subscription
with Gold contract may contact Product Support online using the
Subscription Center Web site at www.autodesk.com/subscriptionlogin
For
more information, see www.autodesk.com/maya-support.
Subscription customers may also contact Product Support using
the following methods:
NoteToll charges may be incurred if you are dialing from a cell/mobile
phone or from a pay phone.
NORTH AMERICAN SUPPORT CENTER
The North American Support Center provides support
for different geographic areas.
Americas
United States, Canada, Central and South America.
Weekdays: 3 AM - 10 PM EST
Weekends: 6 AM - 6 PM EST
Contact numbers
- U.S.A. and Canada, Toll-free: 1-877-927-7478
- Argentina, Toll free: 00 800 8708 7087
- Colombia, Toll free: 00 1 800 8708 7087
- Costa Rica, Toll free: 00 800 8708 7087
Elsewhere in the Americas: 1-416-362-8670
Europe, The Middle East, Africa, Australia and
New Zealand
The North American Support Center also supports
Europe, The Middle East, Africa, Australia and New Zealand.
Hours of availability
Weekdays: 9 AM - 4 AM CET
Weekends: 12 PM - 12 AM CET*
Note*Installation/Licensing Support only
Contact numbers
- Australia, Toll-free: 00 11 800 8708 7087
- Austria, Toll free: 00 800 281 8708 7087
- Belgium, Toll free: 00 800 8708 7087
- Denmark, Toll free: 00 80 8708 7087
- Finland, Toll free: 990 800 8708 7087
- France, Toll-free: 00 800 8708 7087
- Germany, Toll-free: 00 800 8708 7087
- Hungary, Toll free: 00 6 8708 7087
- Iceland, Toll free: 00 800 8708 7087
- Ireland, Toll free: 00 800 8708 7087
- Israel, Toll free: 00 18 094 8708 7087
- Italy, Toll-free: 00 800 8708 7087
- Luxembourg, Toll free: 00 800 8708 7087
- Netherlands, Toll free: 00 800 8708 7087
- New Zealand, Toll-free: 00 800 8708 7087
- Norway, Toll free: 00 800 8708 7087
- Portugal, Toll free: 00 800 8708 7087
- South Africa, Toll free: 09 800 8708 7087
- Spain, Toll free: 00 800 8708 7087
- Sweden, Toll free: 00 800 8708 7087
- United Kingdom, Toll-free: 00 800 8708 7087
For all other European countries, see www.autodesk.com/services.
NoteOutside of the countries listed above you may dial direct
USA 415-507-5309.
Autodesk Subscription
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releases, predictable budgeting, simplified license management,
and access to training when you add Autodesk® Subscription to your
Autodesk software purchase.Two programs are available: Autodesk
Subscription and Autodesk Subscription with Gold Support. For more
information, see www.autodesk.com/subscription