User Guide > General > Installation and Licensing > Troubleshooting > Miscellaneous troubleshooting >
Understanding licenses
This section explains the structure of the license Autodesk sends you. Understanding this structure is helpful if you manually entered the license into a text file from fax or mail and you’re looking for a typing error. In the following section, the term license may refer to an entire license or an individual entry of a license, depending on the context.
The following figure shows the structure of a standalone license:
Feature Name—the Maya product package you purchased.
License Version—the version number of the Maya package.
Expiration—when the license expires. The word “permanent” means there is no expiration date. Product pre-release licenses have expiration dates.
License Count—standalone licenses have “uncounted” here, meaning that they do not have a license count.
Password—an encrypted string that authenticates the license.
Vendor String—indicates you have a timed-out or pre-release. If not present, it means that you have a purchased, permanent license.
Host ID—also known as hardware ID. The Host ID of the machine to be licensed, the ethernet address of the machine or your computer’s system ID, obtained either from your ethernet card or from a hardware lock attached to your machine.
The following figure shows the structure of a networked license:
server—a placeholder where you must insert your actual server name.
Server Host ID—Also known as hardware ID. This is one of the server’s host ID, the server’s ethernet address, or the computer’s system ID, obtained either from the MAC Address of your ethernet card or from a hardware lock (dongle) attached to your machine (hardware lock server host IDs begin with FLEXID).
Port Number—a fixed number that represents the TCP/IP port used internally by the licensing software.
Feature Name—the Maya product package you purchased. There may be several additional feature lines in your license; for example, the Maya Unlimited package includes separate lines for several different Maya Unlimited features.
Vendor String—indicates you have a timed-out or pre-release license. If not present, it means that you have a permanent license.
License Version—the version number of the software.
Expiration—when the license expires. The word “permanent” means there is no expiration date. Product pre-release licenses have expiration dates.
License Count—the number of networked licenses you ordered.
Password—an encrypted string that authenticates the license.
Issue Date—the date the license was generated for the customer.
SUPERSEDE—overrides any license whose ISSUED date is less than the new ISSUED date.