The following table lists common problems related to paint layers and possible solutions:
Problem/Error message |
Possible solution |
---|---|
The following error message appears when merging paint layers: Video memory is running low. If you choose to continue, merge operation may be slow.Tip: Hide layers in other paint channels before merging layers.Continue with merge? (Yes, No) |
Mudbox has detected that video memory on the computer is running low. The merge may not successfully complete, or if it does complete, the interactive performance of Mudbox may be slow because of low video memory. You can cancel the merge operation and hide any unused paint layers, or any other features (Viewport Filters) that may be consuming video memory in order to free up the memory, before trying to merge the layer again. For more information, see Memory and performance best practices. |
Mudbox appears to have slower interactive performance when multiple high resolution paint layers are present. |
A number of options exist for optimizing GPU memory. For more information, see Graphics memory optimization. |
The automatic projection of paint produced by File > Re-import from PSD has projected onto areas that extend beyond the original capture in the 3D View and appear jagged. |
If the subdivision level is set too low when re-importing a paint layer from Photoshop, the projected paint can extend onto the lower level faces from which the higher subdivision levels faces were derived. Ensure that the original subdivision level is set, or further subdivide the model before you re-import. Refer also to the Best practices section in the Export a paint layer of the 3D View to Photoshop topic. |
Photoshop doesn’t automatically launch after saving an image when using Export Screen to PSD. |
For Photoshop to automatically launch:
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Troubleshoot error messages when re-importing PSD files
The following error messages can appear when re-importing PSD files using File > Re-import from PSD if Mudbox detects an error in the PSD file you have selected for re-import.