Searching the Help
 
 
 

Use the Search feature to find information in the Help. Your search yields better results if you are familiar with the Search feature and its options.

To search the Help:

  1. In the search field, enter terms and press Enter (or click the Search button).

    The default search:

    • Is case-insensitive (Match Case is disabled)
    • Gives results that match all the terms you entered (Search Method is AND)
    • Includes partial hits (Find Whole Words Only is disabled)
    NoteThe Help uses a word-based search, so the order of the terms does not matter. Using quotation marks does not create search phrases.
  2. Review the results.

    Use precise terms to get the most relevant results. If, however, this doesn’t work and you get too few results, you may have to make your search more general.

    • You can narrow your search by adding more words (when Search Method is AND).
    • You can broaden your search if you get few results. Use less search terms, or set the Search Method to OR.
  3. Refine your search terms using the tips explained in this topic:
    • Check spelling of search terms
    • Consider other terminology
    • Remember stop words (common words such as the and for) are ignored
    • Try Match Case if you think the exact capitalization of the search term could narrow your results

Options

There are four search options:

Search Method radio button The methods used by the Search feature are AND and OR. The default is AND.

AND displays results that match all the search terms. Use OR to give results that match any of the search terms.

Match Case box Case is not considered by default, so this option is disabled. Enable Match Case when you are looking for a capitalized or non-capitalized word.

Highlight box This feature highlights your search terms in the topic. Enabled by default.

Find Whole Words Only box To get an exact word match, enable this option. Disabled by default.

Use Find Whole Words Only to narrow search results. For example, searching for soft returns topic pages that contain any word that has soft in it, such as Software. Enable Find Whole Words Only to narrow the search results to pages that contain exactly the word soft.

Search Ranking in Results

Search results appear in descending order of rank. The ranking value for a topic is a weighted sum of the occurrences of each search term within the topic. Use these values to gauge the likelihood that the topic contains information that will help you.

For example, you search for the word archive. If a topic includes archive five times in the body text and once in the title text, the ranking value is (5 x 1 point) + (1 x 40 points) = 45.

Titles and subtopic titles get 40 points. Image captions and words marked as UI elements get 3 points, and words in procedure titles get 5 points. All other locations get 1 point per occurrence.

NoteAlthough the ranking value excludes hits in hyperlinks to other topics in the Help, the search’s Highlight feature still highlights them.

A high ranking value doesn’t guarantee a relevant result. If a result does not fit your needs, consider if a search term that appears frequently in the topic is the cause. You could replace the search term with another. When you’re having difficulty expressing the intention of your search, keywords from the Index or Contents might help you focus on your goal.

Stop Words

A stop word is a common word such as the, of, for, and when. The Search feature automatically ignores the stop words in your search terms. Removing the words makes the search faster.

Click to view all stop words.

Digits are not ignored, but most punctuation characters are. When you search for config.sys, for example, the period is ignored, but config and sys are used as search terms.

TipIf you are searching for a word like RS-422, type RS 422 instead. Since rs is found in many words, you should enable Find Whole Words Only. In this example, you could also enable Match Case to match only RS.

The Search feature gives a warning if search words are found in too many topics. If you see this warning, the search stopped looking for one or more of your words, which limits your results. You should refine your search, especially when the Search Method is AND. If you know which words caused the warning, remove them or try enabling Find Whole Words Only or Match Case.

Spelling, Terminology and Word Stemming

The Help uses Canadian spelling for words such as:

In addition to alternate spellings, consider alternate terminology. The editing and effects terminology you are searching for may differ from the Help. You should search for:

The search algorithm does not use word stemming (it does not add alternate words based on your word’s stem or root word). However, you can search for a stem when Find Whole Words Only is off. You can strip the suffix (“-s”, “-ed”, “-ing”) off a word so the search might find it. For example, type chang to find change, changed, and changing, or type prox to find proxy and proxies.