Autodesk 3ds Max 2009 /
Autodesk 3ds Max Design 2009
Graphics Hardware Qualification
[Last updated: June 23rd 2008]
Content of this document
- Readme First (important information to read first)
- Important notes
- Graphics cards and drivers
- Caveats & Limitations
- Operating systems dependent issues
- Miscellaneous issues
- Qualification of graphics cards has mainly been done using Direct3D mode
- OpenGL has been qualified but to a lesser degree, and therefore you may encounter issues that have not been listed in this document
- DirectX 9.0c has been used, in both Windows XP and Windows Vista. DirectX 10.0 has not been tested
- Qualification is being performed on single screen at resolution of 1920x1200 (60Hz).
- Some features of 3ds Max 2009 and 3ds Max Design 2009 are only enabled when used with graphics hardware that supports Shader Model 3.0. Please refer to this link for further details: http://usa.autodesk.com/adsk/servlet/item?siteID=123112&id=10032262
- You may experience visual artifacts in 3ds Max 2009 and 3ds Max Design 2009 when used in conjunction with Microsoft Vista AERO (desktop composition option) feature. Should you want to disable it, please refer to the ‘operating system’ section in this document for instructions. Further details can be found in the 3ds Max Readme file.
- Apple® computers based on Intel processors and running Microsoft operating systems are not currently supported by Autodesk Support
- If you are experiencing additional display issues not listed in this document, please search our Knowledge Base or contact customer support (http://www.autodesk.com/3dsmax-support)
Legend
Qualified
Qualified with caveats (refer to caveat list)
Qualification planned. Resultscoming shortly
Qualification failed due to serious problems.
Un-tested. No qualification planned - not applicable / not available
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Windows |
Windows |
NVIDIA
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Quadro FX 1700
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OS
32-bit
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OS 64-bit
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Quadro FX 3700
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OS 32-bit
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OS 64-bit
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Quadro FX 4600
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OS 32-bit
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OS 64-bit
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Quadro FX 5600
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OS 32-bit
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OS
64-bit
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Quadro FX 1500
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OS
32-bit
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OS
64-bit
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Quadro FX 3500
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OS
32-bit
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OS
64-bit
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Quadro FX 4500
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OS
32-bit
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OS
64-bit
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Quadro FX 4500x2
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OS
32-bit
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OS
64-bit
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Quadro FX 5500
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OS
32-bit
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OS
64-bit
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Quadro FX 3400
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OS
32-bit
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OS
64-bit
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Quadro FX 3450
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OS
32-bit
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OS
64-bit
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Quadro FX 4400
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OS
32-bit
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OS
64-bit
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Quadro FX 370
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OS
32-bit
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OS
64-bit
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Quadro FX 570
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OS
32-bit
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OS
64-bit
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Quadro FX 560
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OS
32-bit
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OS
64-bit
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GeForce GPUs
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ATI
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FireGL v7700
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OS
32-bit
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OS
64-bit
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FireGL v8650
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OS
32-bit
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OS
64-bit
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FireGL v8600
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OS
32-bit
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OS
64-bit
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FireGL v7600
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OS
32-bit
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OS
64-bit
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FireGL v5600
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OS
32-bit
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OS
64-bit
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FireGL v3600
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OS
32-bit
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OS
64-bit
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FireGL v3400
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OS
32-bit
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OS
64-bit
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FireGL v7300
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OS
32-bit
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OS
64-bit
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FireGL v7350
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OS
32-bit
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OS
64-bit
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FireGL v7200
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OS
32-bit
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OS
64-bit
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FireGL v5200
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OS
32-bit
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OS
64-bit
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Model |
Driver |
Limitation / Caveat |
Workaround |
All |
169.39 |
(1) Some DX shaders (eg. Glow) will not work in Windows 32-bit |
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All |
169.39 |
(2) In Direct3D mode, when Anti-aliasing is turned ON there is a missing viewport refresh upon changing objects properties (see Note(1)) |
Issue not present in OpenGL mode, however viewport display in OGL may not be as polished. |
Model |
Driver |
Limitation / Caveat |
Workaround |
FireGL V3400, FireGL V7350, FireGL V7300, FireGL V5200 |
8.44 |
(1) #297887 |
Architectural material only supports the creation of 1 light for the cards listed. This is a known limitation. Read more. |
All |
8.44 |
#298538 Anti-aliasing: In Direct3D mode, the option "Enable anti-aliased lines in wireframe view” is broken. Turning this option ON will have no effect. (see Note(1)) |
There are no workaround. |
Note(1): This is a limitation in 3ds Max 2009/3ds Max Design 2009. A fix for this is currently being investigated by Autodesk and may be addressed, in whole or in part, in a subsequent service pack or main release.
Operating System |
Limitation / Caveat |
Workaround |
Microsoft Vista |
Users cannot activate Microsoft's AERO feature if 3ds Max is running. |
3ds Max must be closed for AERO settings to take effect. |
Microsoft Vista w/ AERO feature turned on |
#1044360 Animated objects leave trails in the viewport |
Disable Microsoft Vista AERO feature |
#1038862 Viewport may temporarily display black artifacts or refresh problems* upon:
*some of the refresh problems encountered were: gridlines or portion of the viewport erased. |
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#1050485 XOR lines* do not get drawn properly in the viewport. They may also leave artifacts behind or simply not be visible. * XOR lines refer to the white dashed line displayed upon using various tools such as 'select and link', 'cut', 'slice/quickslice', 'HI solver', etc...) |
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Circular and Paint Selection Regions doe not display properly (thick lines) in Direct3D mode |
Vista 32-bit
If you are running Vista 32-bit you can disable the desktop composition option at the application level, hence leaving your operating system settings intact. To do so:
- On the windows ‘desktop, right click on the 3ds Max Icon
- Select Properties > Compatibility tab
- Turn ON the option ‘disable desktop composition’
Vista 64-bit
If you are running Vista 64-bit the application setting is currently broken, hence forcing users to disable the feature at the operating system level. To do so:
- Right click in an empty area on the Vista desktop
- Select Personalize menu
- Click on ‘Window color and appearance’
- Turn OFF the option "Enable transparency’
The following is a list of issues you may be encountering within 3ds Max 2009/3ds Max Design 2009. Fixes for those are currently being investigated by Autodesk and may be addressed, in whole or in part, in a subsequent service pack or main release.
Environment |
Feature affected |
Caveat |
Workaround |
3ds max 64-bit version OGL graphics mode only |
SteeringWheel |
#297912 Application Crash when using the Steerwheel's Zoom or Pan mode |
32-bit version doesn't display this problem. Switching to Direct3D mode also resolves the issue. |
Not specific |
Material Maps / Nurbs |
#297831 Material map is not displayed properly in the viewport on NURBS objects |
Other object types do not display this problem |
Viewport Shading |
#297801 Switching between GOOD and BEST viewport shading modes will have no effect on graphics cards supporting shader model 3.0. |
Both modes display the BEST quality. | |
OGL graphics mode only |
Viewports |
#1038860 Viewport may temporarily display black artifacts or refresh problems |
Direct3D mode doesn't display this problem |
Transparency |
Transparency/Opacity settings do not appear in OpenGL mode" |
Direct3D mode doesn't display this problem | |
Not specific |
Reflection Map Display |
Reflection maps are not currently supported in the Hardware Display mode for Standard Materials |
None |
Viewports clipping |
Viewport clipping can generate display artifacts on objects in the perspective viewport with low near clip values |
Increase the near-clip range or use an orthographic view | |
Selection - Fence |
#1037545/#1058456 Fence Selection Region mode may not display properly in viewport |
Do not set the Viewcube to Show in Active Viewport |